ABOUT SMART START

A Global Leader Since 1992

Smart Start is the global leader in alcohol monitoring solutions, providing comprehensive programs that are Setting the Standard in Alcohol Monitoring Technology®. Smart Start’s mission is to save lives and enhance community safety through our integrated suite of hardware and cloud software solutions, including Ignition Interlock and portable devices.

Smart Start supports customers across 48 U.S. states and D.C. Additionally, Smart Start has an international presence in 13 countries including Canada, Australia and New Zealand. In total, Smart Start operates over 4,000 service center locations worldwide.

Smart Start offers fully integrated services for breath alcohol Ignition Interlock and portable alcohol monitoring devices. These services encompass manufacturing, installation, servicing, monitoring, reporting, and customer care. Additionally, Smart Start furnishes timely automated and interpreted reports along with customizable programs for its monitoring authorities, powered by proprietary software solutions.

Since 1992, Smart Start has helped over 2 million clients regain their driving privileges and establish more responsible driving behaviors while preventing over 12 million impaired driving events.

(800) 831-3299

Fast Facts

Name
Smart Start
Type
Privately-owned
CEO
Matt Strausz
Number of Employees
600+

Formal Name
1A Smart Start, LLC
Start Date and Location
December 1992 in Irving, TX
Corporate Office Location
Grapevine, TX

Company Size

Smart Start operates both corporate and franchise locations in 46 states throughout the U.S. Additionally, Smart Start has an international presence in 18 countries. In total, Smart Start operates nearly 2,000 service center locations worldwide.

The international locations include:

Australia
Canada
Chile
Denmark
Estonia
Finland
Iceland
Latvia
Lithuania
Mexico
Costa Rica
Colombia
New Zealand
Norway
Poland
Sweden

1,000,000,000

Safe Starts Since 1992

2000

Service Centers Worldwide

Who We Are

Smart Start is the nation’s premier provider of services and technologies that is Setting the Standard in Alcohol Monitoring Technology® with Ignition Interlocks and portable devices. The company was founded on the principles of providing a superior product with a focus on customer service. Smart Start supports the clients and state authorities through a centralized, state-of-the-art, 24/7/365, bilingual customer care center located at its corporate office in Grapevine, TX.

Since the inception, Smart Start’s Ignition Interlocks have recorded over a billion alcohol-free starts and have prevented 11 million engine starts where alcohol was present on the driver’s breath. As an alternative to incarceration and license suspension, our Ignition Interlocks are
saving lives.

Smart Start is the sole provider offering fully integrated services for breath alcohol Ignition Interlock and portable alcohol monitoring devices. These services encompass manufacturing, installation, servicing, monitoring, and reporting. Additionally, Smart Start furnishes timely interpreted reports and expert court testimony to state authorities along with customizable programs tailored to meet the specific laws and requirements of each state and county.

Over the years, Smart Start has expanded the product and service offerings to include other alcohol monitoring technologies to become a proven and innovative market leader. For example, Smart Start pioneered the integration of a camera with their Ignition Interlock, addressing the question of “who took the test.” The success of Smart Start’s camera technology has led several states to adopt it as the standard baseline requirement.

Who We Serve

We serve two groups of clients:

1, Drivers who install the Ignition Interlock on their vehicles either as part of court-ordered supervision, for license reinstatement, or for voluntary monitoring purposes.

2, The judicial system or DMV division responsible for mandating and overseeing the use of the Ignition Interlock on the vehicles of DWI/DUI offenders, along with individuals who are court-ordered to utilize a portable alcohol monitoring device.

Since its establishment, Smart Start has served over a million clients.

	SSI-20/30	SSI-20/20	SMART Mobile
Alcohol-specific fuel cell technology	Yes	Yes	Yes
Easy testing and flexible blowing options	Yes	Yes	Yes
Optional camera for positive identification	Yes	Yes	Camera required with facial detection
Optional real-time reporting	Yes	Yes	Yes
Optional GPS tracking	Yes	Yes	Yes
SmartWeb® reporting with 24/7 access	Yes	Yes	Yes
Installs in any vehicle	Yes	Yes	N/A
Meets state requirements	Yes	Yes	N/A
Manufactured in the U.S.	Yes	Yes	Yes
24/7/365 bilingual customer service	Yes	Yes	Yes